What was once considered a topic too taboo to discuss in corporate cultures, emotional intelligence is now the buzzword for almost every leader and organization who strives to be innovative. This is more valid in the current business scenario because newly dispersed workplaces have moved into uncertain hybrid work conditions.
Earlier, emotions in the workplace were viewed as irrelevant and frequently as a hindrance to overall professionalism and productivity. However, the tables have turned. Today, organizations recognize emotional intelligence as a must-have element to drive business results and keep the workforce content and engaged, whether they work sitting on the balcony of their high-rise building or their cabin in the office.
To reap business results of emotional intelligence, it is of critical importance to embed it in the organizational culture. This is because emotional intelligence paves the way to effective collaboration and innovation within the organization that you otherwise leave untapped. Whether as a part of the C-suite or on the front lines, an emotionally intelligent employee plays a critical role in enhancing customer experiences and driving innovation resulting from a strong culture of empowerment.
Emotional Intelligence: The Door to Great Culture
The ability to identify and control one’s emotions while understanding the emotions of others constitutes what we call emotional intelligence. Our ability to detect and express emotions, control impulses, manage stress, and form connections are the different elements that you must foster to be emotionally intelligent.
These abilities work together to generate emotionally intelligent people who can make informed decisions regarding their own and others’ emotional responses rather than relying solely on emotion or removing emotion from decision-making entirely. In addition, empathy, creativity, adaptability, and resilience are all enhanced by emotional intelligence. As a result, emotional intelligence helps your company, your team, and you become collaborative, imaginative, and honest in the face of adversity.
Emotional Intelligence Assessments: The Means to Foster Healthy Culture
Hiring managers frequently focus on the abilities indicated on a résumé, but this is a two-dimensional approach to determining whether or not a candidate will be a good match for a specific position or corporate culture. Moreover, recruiters cannot gauge soft skills, such as inventiveness and attitudes and temperaments that influence how a potential employee interprets and approaches situations just by looking at a piece of paper.
Emotional intelligence assessments has become extremely crucial during the Covid-19 outbreak, especially due to the widespread transition to work from home. Not only has the lack of daily in-person engagement put a burden on employees’ mental health, but it has also forced them to maximize their digital interactions. For most, learning how to read a new set of social standards without body language or other physical clues has become challenging.
To cater to this concern, pre-employment assessments turn out to be the perfect solution. Evaluating a candidate based on different pre-employment assessments like a culture assessment, psychometric test, behavioral assessment, etc., helps you identify whether a candidate is a right fit for the organization. There’s a direct relationship between a candidate’s emotional intelligence and engagement, retention, and job satisfaction, making the emotional intelligence test one of the best solutions to assess candidates.
There are numerous ways for recruiters to evaluate candidates and appraise them based on their emotional intelligence and soft skills. These include pre-employment assessments like:
Emotional Intelligence Test
Emotional intelligence addresses an applicant’s fundamental concerns ranging from their desire to be heard to the ability to creatively and efficiently solve problems. So, conducting an emotional intelligence test empowers recruiters to create a competent workforce to make sound decisions under duress and foster a healthy culture where employees understand each other, recognize and address one another’s concerns, and find solutions creatively and collaboratively.
Culture Assessments
Culture assessments assist in determining the overall culture of a firm. Their basic aim is to evaluate the organization’s implicit and explicit beliefs and attitudes. Moreover, culture assessments cater to a company’s expectations, experiences, mission, and values.
Behavioral Assessments
Behavioral assessments help understand styles of thinking, strengths, and weaknesses, make managerial decisions, find if a candidate’s personality is compatible with overall culture, and help leaders create suitable training programs. In addition, to understand whether a candidate is emotionally intelligent, knowing their behavioral patterns is equally important and behavioral assessments help achieve this.
Final Thoughts
There’s no denying that traditional hiring methods like résumés and interviews will continue to be in practice for the foreseeable future. However, organizations should now employ evidence-based methodologies to determine whether candidates own the skills and attitudes for a specific job role. Moreover, emotionally intelligent companies can uniquely engage and empower their workforces, build purpose-driven culture and enable employees to think abstractly and develop innovative solutions.
Discover Assessments is a global leader in pre-employee assessments which include psychometric test, personality assessment that are accurate and fast. Because each organization’s culture is unique, we offer customized assessment solutions to meet an organization’s individual demands. As a result, organizations can hire the right talent and foster a healthy and harmonious culture using our range of DISC-based, gamifies assessment solutions.